United States customers: All taxes are automatically calculated based on the
Bill To address. Taxable items include shippable products and shipping and
handling. There are no taxes on downloads and subscription sales. Sales
taxes are collected in California, Pennsylvania, and Massachusetts.
European VAT Tax: As of July 1, 2003, all European customers must pay a VAT
(tax) on all software, downloads, subscriptions, and shipping per the
Digital VAT Directive. We automatically calculate the VAT according to the
individual requirements of destination countries.